Welcome to Brown Cleaning LLC. By accessing our website, requesting a quote, scheduling a service, or using any of our services, you agree to the following Terms & Conditions.

1. Services

Brown Cleaning LLC provides professional cleaning and property support services, which may include commercial cleaning, deep cleaning, move-in and move-out cleaning, rental and property management cleaning, post-construction cleanup, junk removal, furniture haul-off, yard maintenance, floor care, and other related services.

The scope of each service will be discussed and agreed upon before work begins.

2. Quotes and Pricing

Quotes are based on the information provided by the customer and the estimated scope of work. Final pricing may change if the actual condition of the property, amount of work, or requested services differ from the original information provided.

Any additional services or changes requested after work has been scheduled may result in additional charges.

3. Scheduling and Access

Customers are responsible for providing safe and reasonable access to the property at the scheduled service time. If access is unavailable or work cannot be completed due to circumstances outside our control, a rescheduling fee or additional charges may apply.

We ask customers to notify us as soon as possible if they need to reschedule or cancel a service.

4. Customer Responsibilities

Customers are responsible for:

  • Providing accurate information about the property and requested services.
  • Removing or securing valuable, fragile, confidential, or personal items when appropriate.
  • Ensuring that the work area is safe and reasonably accessible.
  • Informing us of any known hazards, special conditions, or restrictions before service begins.

Brown Cleaning LLC reserves the right to refuse or discontinue work if unsafe or hazardous conditions are present.

5. Junk Removal and Haul-Off Services

We provide junk removal, furniture removal, property cleanouts, and haul-off services for qualifying items.

We do not accept hazardous, illegal, or restricted materials. Customers must disclose the nature of items to be removed before service begins. Additional charges may apply for items that require special handling or disposal.

6. Service Quality

We strive to provide dependable, professional, and high-quality service. If you have concerns regarding a completed service, please contact us within a reasonable time so that we may review the issue.

Any concerns will be evaluated based on the agreed scope of work and the condition of the property at the time services were performed.

7. Payments

Payment terms, accepted payment methods, deposits, and due dates may vary depending on the type and scope of service. Customers agree to pay all approved charges in accordance with the agreed payment terms.

Failure to make payment may result in additional collection efforts or other remedies permitted by law.

8. Cancellations and Rescheduling

We understand that schedules can change. Customers should provide advance notice when cancelling or rescheduling an appointment.

Late cancellations or missed appointments may be subject to additional charges, particularly when a team, equipment, or other resources have already been scheduled for the service.

9. Limitation of Liability

Brown Cleaning LLC will take reasonable care while performing services. However, we are not responsible for pre-existing damage, normal wear and tear, hidden defects, or damage resulting from conditions outside our reasonable control.

Customers should notify us of any concerns regarding possible damage as soon as reasonably possible.

10. Website Information

The information provided on this website is for general informational purposes. While we make reasonable efforts to keep information accurate and current, we do not guarantee that all website content, service descriptions, or availability will always be complete or up to date.

11. Third-Party Links

Our website may contain links to third-party websites or services. Brown Cleaning LLC is not responsible for the content, privacy practices, or policies of third-party websites.

12. Changes to These Terms

Brown Cleaning LLC may update these Terms & Conditions from time to time. Any changes will be posted on this page with an updated effective date.

13. Contact Us

If you have questions about these Terms & Conditions or our services, please contact us:

Brown Cleaning LLC
Phone: (205) 844-1222
Phone: (850) 276-3110
Email: info@browncleaningllc.com